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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kimberly Hysinger

February 19, 2026

5  out of  5
rating by Kimberly Hysinger
"Best Insurance I've had and Rob Slone and his staff are amazing!!!"
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Herm Pelfrey

February 11, 2026

5  out of  5
rating by Herm Pelfrey
"I have had car insurance with Rob Sloane's office for a some time now and they do a great job with it. I pay good rates, can get ahold of the staff anytime I have questions. Connie is always quick to respond. I am happy with my policy. Would recommend!"
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Vicki Pelfrey

February 11, 2026

5  out of  5
rating by Vicki Pelfrey
"My State Farm Insurance with Rob Sloane's office is the best insurance I could ask for! Not only do I have a great insurance policy with them but I can't say enough wonderful things about their staff; in particular I'd like to shout out Connie - she's amazing!! She always helps me out with all my needs and is so, so sweet and nice anytime I ever chat with her! I can count on that each time and I appreciate that on such a level of respect! I highly recommend getting all of your insurance needs thru their office with Rob Sloane so you be sure to ask for Rob Sloane! 😁"
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Terry Ferguson

February 6, 2026

5  out of  5
rating by Terry Ferguson
"I have been with State Farm for over 25 years now. Agent Joyce has always helped me. She is very knowledgeable and helps me with any questions or concerned I may I have."
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Michelle Taylor

February 6, 2026

5  out of  5
rating by Michelle Taylor
"Brandy is always very helpful and a joy to work with. Can’t ask for more from my insurance agent."
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Sarah Shockley

February 5, 2026

5  out of  5
rating by Sarah Shockley
"Brandy Bryant is the absolute best insurance agent ever!!!!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Brandy Bryant provided you with exceptional service. We'll be sure to pass along your kind words to her! If you ever need anything, we're here to help."
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lynnsey greene

February 5, 2026

5  out of  5
rating by lynnsey greene
"Brandy is super helpful and is quick to respond if you have questions regarding your coverage!"
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Johnathan Stone

February 5, 2026

5  out of  5
rating by Johnathan Stone
"Absolutely excellent costumer service got me exactly what I needed"
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Mary Ann Rood

January 23, 2026

5  out of  5
rating by Mary Ann Rood
"Very helpful, knowledgeable, and friendly!!!"
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Denise Stinnett

January 15, 2026

5  out of  5
rating by Denise Stinnett
"The whole office is always nice and welcoming. We got coverage with them, they gave us better coverage and saved us money!"
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Danielle Schumann

January 12, 2026

5  out of  5
rating by Danielle Schumann
"When calling and speaking with Team Member Connie, she is very friendly and insightful. The entire team is very professional and helpful. I highly recommend this office!"
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Mieke Gallegos

November 18, 2025

5  out of  5
rating by Mieke Gallegos
"Always receive great service!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you consistently receive great service. We look forward to continuing to serve you!"
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Rick Stinnett

November 6, 2025

5  out of  5
rating by Rick Stinnett
"Outstanding service I’ve received with Brandy over the phone about rates, and timely response times with questions."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Brandy provided you with outstanding service and timely responses to your questions. We appreciate your trust and look forward to continuing to assist you!"
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Sue

November 5, 2025

5  out of  5
rating by Sue
"Being new to the area, my previous State Farm location recommended the Rob Slone State Farm. From start to finish Brandy went above and beyond switching me to my new TN home State. Brandy's expertise, knowledge and promptness was invaluable throughout the process. Outstanding customer service from start to finish. Very pleasant staff on each phone call and when I went in person. Very pleasant office atmosphere. Thank you for everything!"
We responded:
"Thank you so much for your kind words and for choosing Rob Slone State Farm! We're thrilled to hear that Brandy and our team provided you with outstanding service and made your transition to your new Tennessee home smooth and stress-free. We truly appreciate your trust and look forward to serving you for years to come. Welcome to the area!"
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Keith

October 8, 2025

5  out of  5
rating by Keith
"Great prices. Great service. Wonderful people. Highly recommend 👌"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with our prices, service, and team. Your recommendation means a lot to us!"
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Santana Ray

August 20, 2025

5  out of  5
rating by Santana Ray
"Great experience.. very kind, professional, and explained everything great!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience and that our team was able to provide clear explanations with professionalism and kindness. We appreciate your feedback and thank you for your business! "
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Jean Jicha

July 1, 2025

5  out of  5
rating by Jean Jicha
"The team is excellent., and Joyce is a 5 star member for sure. Their attention to detail is impeccable."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team, and we'll be sure to pass along your compliments to Joyce. Your feedback means a lot to us and motivates us to continue delivering excellent service."
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JERRY&AMBER MCANALLY

May 16, 2025

5  out of  5
rating by JERRY&AMBER MCANALLY
"We done a quote over the phone with brandy and discussed our needs. Two hours later we made a ins. Company change and saved a lot of money . She was very helpful and very professional. We are so glad we made the call."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brandy was able to assist you and that you found a solution that saved you money. Providing excellent service and meeting our customers' needs is our top priority. We appreciate your business!"
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Shane Newton

November 18, 2024

5  out of  5
rating by Shane Newton
"I have been with this agency over 20 years back when Larry Trammel was the agent. Always a pleasure to work with Ms. Joyce. Always personable and professional service from all the staff over the years. Thank you!"
We responded:
"Shane thank you so much for taking the time to share your experience! We truly appreciate your loyalty over the past 20 years. It’s wonderful to hear that you’ve consistently received personable and professional service from Joyce and our entire team. Your kind words motivate us to continue providing the best service possible.

Thank you again for your trust in us and hope for many more years!"
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R. Vaughn

July 5, 2024

5  out of  5
rating by R. Vaughn
"For years now, I've been using this agency. Very helpful agent and staff. Great agency to do business with. A huge shout out to Mrs. Joyce, one of Rob's staff. She always goes above and beyond to be sure the customer is helped and satisfied with their service."
We responded:
"Thank you for your fantastic review! We are thrilled to hear that you have had a positive experience with our agency. Mrs. Joyce and the rest of our staff work hard to provide exceptional service and ensure customer satisfaction. We appreciate your continued support and look forward to serving you for many more years to come."
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Wanda Tramel

June 28, 2024

5  out of  5
rating by Wanda Tramel
"We have always been confident knowing, whatever the question or circumstance, Joyce and the agency will always do and say the right thing. We are blessed to have an agency you can always trust."
We responded:
"Thank you for your kind words and for taking the time to leave a review. We are thrilled to hear that you have complete confidence in Joyce and our agency. Trust is an essential element of any successful relationship, and we are honored to have earned your trust. We will continue to do our best to provide reliable and trustworthy service."
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Michael Meyers

June 28, 2024

5  out of  5
rating by Michael Meyers
"Joyce is the best in helping any customer at State Farm.

Brandi is the greatest as well she answered all my questions and has an uplifting attitude I wish I had employees as great 👍"
We responded:
"Thank you for your wonderful review! Providing excellent customer service is what we strive for, and we're glad to know that Joyce and Brandy has exceeded your expectations. We will continue to do our best to provide reliable and uplifting service."
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Leonard Borselli

June 28, 2024

5  out of  5
rating by Leonard Borselli
"Since I signed on with Rob Sloan State Farm agency him and all his staff has treated me very professional with any issue that has occurred. And special thanks to Ms Joyce for the personal attention to all my accounts."
We responded:
"Thank you for your positive feedback and for choosing Rob Slone State Farm agency. We are delighted to hear that you have had a professional experience with our team, and we appreciate your special mention of Ms. Joyce. Providing personalized attention to our clients is something we strive for, and we're glad to know that she has been able to assist you with all your account needs."
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CROSSVILLE HYDRAULICS INC

June 27, 2024

5  out of  5
rating by CROSSVILLE HYDRAULICS INC
"I can’t say enough about the kind, efficient and knowledgeable staff at this business. We have been with State Farm all our lives and when Rob took over the business from Larry Tramel he was wise in taking the shining star of that business, Ms Joyce Brewer! She is a joy to work with and somehow manages to keep up with our fleet of vehicles and goes above and beyond in her duties. Kudos to Rob and Joyce for doing such fine work consistently! 🥰"
We responded:
"Thank you so much for leaving such a wonderful review of our business. We truly appreciate your kind words and your continued loyalty as a long-time State Farm customer. It's our priority to provide kind, efficient, and knowledgeable service, and we're glad that our team has consistently met your expectations.
We're also grateful for your recognition of our transition from Larry Tramel to Rob Slone as the business owner. We believe in the value of our team and are proud to have Ms. Joyce Brewer as a shining star in our agency. Her dedication and ability to manage your fleet of vehicles while going above and beyond in her duties is a testament to her exceptional work ethic. If you ever need anything, please don't hesitate to reach out."
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Mara H

June 27, 2024

5  out of  5
rating by Mara H
"My husband and I have been with this State Farm agency for many years. Joyce Brewer is an outstanding employee in that office and has gone above and beyond to help us with any issues. We have been nothing but completely satisfied with the Rob Slone State Farm agency!"
We responded:
"Thank you for taking the time to leave such a positive review about your experience with the Rob Slone State Farm agency. We greatly appreciate your loyalty and trust in our services over the years.
We are thrilled to hear that Joyce Brewer, one of our outstanding employees, has consistently gone above and beyond to assist you with any issues you've had. Providing exceptional customer service is at the forefront of our values, and it is gratifying to know that Joyce has met your expectations. We look forward to serving you for many more years to come."