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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sophia McGonigle

July 8, 2026

5  out of  5
rating by Sophia McGonigle
"Great people, super understanding, and GREAT help!"
We responded:
"Thank you for the review!"
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Margaret Hoyt

July 1, 2026

5  out of  5
rating by Margaret Hoyt
"Great service. Easy to transfer from FL to TN"
We responded:
"So glad we could help with your transfer from FL to TN. Thank you!"
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laura clifton

June 12, 2026

5  out of  5
rating by laura clifton
"Rob was super helpful getting me a good rate for my cars and house. I highly recommend using him for all insurance needs!"
We responded:
"Thanks so much for the fantastic review! We’re thrilled to hear Rob was super helpful and helped you get a great rate for both your cars and your home. We truly appreciate your recommendation and look forward to supporting all your insurance needs."
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Billy Reeves

June 11, 2026

5  out of  5
rating by Billy Reeves
"Great people and great customer service."
We responded:
"Thank you for the great review!"
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Richard Jones

June 10, 2026

5  out of  5
rating by Richard Jones
"Mr. Slone was very helpful in helping me understand how State Farm's life insurance best fills my needs. I appreciate his knowledge, honesty and his taking the time necessary. I highly recommend him."
We responded:
"Thank you for the wonderful review! We’re glad Mr. Slone took the time to explain how State Farm life insurance fits your needs, and that you appreciated his knowledge and honesty. We truly value your recommendation."
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Tyler Gunderson

June 10, 2026

5  out of  5
rating by Tyler Gunderson
"Rob is the best! He is conscientious and mindful about our insurance needs and helps us adjust as our needs change."
We responded:
"Thank you for the great review! We’re so happy Rob has been able to help you stay on top of your insurance needs as they change. We appreciate your trust and kind words."
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Tory King

June 10, 2026

5  out of  5
rating by Tory King
"Great rates and great people! Treat you like family!"
We responded:
"Thank you for the fantastic review! We’re glad you’re finding great rates and that our team makes you feel like family. We appreciate your trust!"
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Elaine Taylor

June 10, 2026

5  out of  5
rating by Elaine Taylor
"The best in Crossville Tn"
We responded:
"Thank you for the review!"
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Wanda Reid

June 10, 2026

5  out of  5
rating by Wanda Reid
"Rob Slone has always provided excellent customer service and was very helpful in reviewing my policies. All of my questions were answered promptly and made sure I understood the coverage. I appreciate his professionalism and attention to detail."
We responded:
"Thank you for the great review! We’re grateful Rob has consistently provided excellent service and helped you review your policies. It means a lot that your questions were answered promptly and that you felt confident in your coverage. We truly appreciate your trust and professionalism."
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Braden Hawn

June 10, 2026

5  out of  5
rating by Braden Hawn
"An Agent who truly cares, Great team and service"
We responded:
"Thank you for the wonderful review! We’re so glad you feel Rob Slone truly cares, and that you’ve experienced a great team and service. We truly appreciate your trust please reach out anytime you need us!"
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Bob Folger

June 10, 2026

5  out of  5
rating by Bob Folger
"Great Agent"
We responded:
"Thank you for the great review! We’re so glad you feel Rob Slone is a great agent. "
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Daniel Strait

June 2, 2026

2  out of  5
rating by Daniel Strait
"After 25 years of paying State Farm’s outrageous prices for their insurance coverage, I entered a claim.
As I tried to get a rental car I was put into a lower class compact vehicle that I could not fit in due to my height.
I called Rob Slone’s office in regards to the fact my policy was changed to a lower tier of rental car coverage without my knowledge.
There was no help he was trying to give.
We pay these agents to find solutions. I was talked over by Rob and he called me to tell me how he couldn’t help me.
I would definitely not recommend this insurance agent. If you do go to State Farm go to a different State Farm agent.
I’ve just been convinced to go to USAA instead!
Thank you for nothing Rob Slone"
We responded:
"Daniel, we’re sorry to hear that your recent claim experience did not meet your expectations.

We understand how frustrating it can be when transportation needs arise unexpectedly during a claim, especially when the available rental vehicle does not meet your personal needs.

While we cannot discuss the specifics of any individual’s policy or claim in a public forum, rental coverage limits and vehicle classifications are determined by the coverage selected on a policy and the terms of the claim process. In regard to policy changes we do not make policy changes without our insureds approval.

Our office strives to provide accurate information and assistance whenever questions arise, and we regret that you felt unheard during your conversation with us. We take customer concerns seriously and would welcome the opportunity to discuss your experience further offline.

Please contact our office directly if you would like to continue the conversation.

— Rob Slone State Farm Agency"
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JENNIFER H

May 14, 2026

5  out of  5
rating by JENNIFER H
"Very friendly and willing to help me understand each product they offer and the cost saved me a ton of money which is so helpful now days"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that you found our team friendly and helpful, especially in understanding each product and how the savings add up. We’re grateful we could help you save a ton of money because we know that matters so much these days. We appreciate your support!"
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Robert Bowen

May 11, 2026

5  out of  5
rating by Robert Bowen
"Stop by to see Rob Slone and his team they are a great group of people and are there to help you with all your Insurance needs, State Farm takes care of my family, and they will take care of your family ."
We responded:
"Hey Robert thank you for your wonderful review! We are so glad you stopped by and seen us! We truly appreciate your trust in State Farm and are honored to take care of you and your family."
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J F

April 9, 2026

5  out of  5
rating by J F
"Mrs Bryant was easy to speak to and she explained everything perfectly."
We responded:
"Thank you for your great review! We’re so glad Mrs. Bryant was easy to speak with and could explain everything clearly. We truly appreciate your trust in us."
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Emily Mae

April 9, 2026

5  out of  5
rating by Emily Mae
"Friendly faces, great costumer service, super helpful !"
We responded:
"Thank you for the awesome review! We’re so glad you experienced friendly faces and great customer service. We truly appreciate you, and we’re here whenever you need us!"
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Yolanda Heuser

April 7, 2026

5  out of  5
rating by Yolanda Heuser
"Joyce Brewer is an asset to this office. If you’re having a hard time with your insurance, need to pay or insure your new car-she will put a smile on your face, whether it is in person or on the phone. She truly has to be one of the sweetest ladies I have the privilege to get to talk to when I call about our auto insurance. We have been with State Farm for 34 plus years and Joyce has been there with us. When my daughter was younger, I sent her in to pay our insurance, (I had a hard time walking during that time and I could see the door at all times), she came back to the car and said “Momma who is that pretty woman, she is so nice”, after that she always wanted to go in and pay the insurance for us, so she could see “the pretty nice woman.” You have a true jewel in your office in Joyce Brewer."
We responded:
"Thank you so much for the heartfelt review! We’re truly grateful for your 34+ years with State Farm, and we’re so happy to hear that Joyce has been such a consistent support for you. It means a lot to know she made everything easy to understand and helped put a smile on your face—whether you called or came in.

We also loved hearing that story about your daughter Joyce is the kind of person who makes a real difference. We’re lucky to have her on our team, and we’ll be sure to share your kind words with her. Thank you again for your trust and support!"
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Melisa Doherty

April 1, 2026

5  out of  5
rating by Melisa Doherty
"Friendly staff and service. Very helpful and informative. Such a great team , especially Joyce and Connie."
We responded:
"Thank you for the wonderful review! We’re so glad you found our staff friendly and our service helpful and informative. We truly appreciate your kind words, and we’ll be sure to let Joyce and Connie know how much you value them. Thanks again for choosing State Farm we’re here whenever you need us!"
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Steve M (SamStar2112)

March 9, 2026

5  out of  5
rating by Steve M (SamStar2112)
"I recently had a very tricky insurance situation, caused by myself. I stopped by on their lunch break and apologized and offered to come back. But Brandy Bryant dropped what she was doing and took care of my situation in no time at all. Very Impressed and thankful for how fast she took care of my pretty important situation.

I'd give her more than 5 Stars, but Google only allows 5!!! 🤷🏼‍♂️

Thanks again Brandy and Team."
We responded:
"Thank you for the fantastic review! We’re so glad Brandy Bryant was able to step in quickly and help resolve your situation. We know insurance issues can feel stressful, and it means a lot that you felt supported, appreciated, and taken care of fast.

We’ll be sure to pass along your kind words to Brandy and the team. Thanks again for trusting State Farm!"
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Anthony Pariso

March 4, 2026

5  out of  5
rating by Anthony Pariso
"Rob Slone has been my agent since we’ve moved to Tennessee. Service is outstanding, calls are answered immediately or returned promptly. His office staff, especially Miss Joyce are a pleasure to work with. I’ve been a State Farm client for over 25 years and have never worked with a better agency. I can recommend this Agency without reservation."
We responded:
"Thank you for the amazing review! We’re so glad you’ve experienced outstanding service since moving to Tennessee and that calls are answered promptly. It means a lot to know you’ve been with State Farm for 25+ years, and we’re honored to be your agency.

We’ll be sure to share your kind words with Mrs. Joyce and the rest of the team. Thank you for recommending Rob Slone’s office without reservation!"
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Kimberly Hysinger

February 19, 2026

5  out of  5
rating by Kimberly Hysinger
"Best Insurance I've had and Rob Slone and his staff are amazing!!!"
We responded:
"We’re so glad to hear Rob Slone and his staff have been amazing and that this is the best insurance you’ve had. We truly appreciate your trust and support please reach out anytime you need us!"
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Doug Sutton

February 14, 2026

5  out of  5
rating by Doug Sutton
"Brandy was wonderful to work with to re-start my insurance service with State Farm. Several years ago, when State Farm pulled out of the State of Florida it ended a long-time costumer relationship. As I resume coverage in TN it feels great to have a hometown agent available for advice."
We responded:
"Thank you for the thoughtful review! We’re so glad Brandy was wonderful to work with while you restarted your State Farm coverage. We know changes like State Farm withdrawing from Florida can be frustrating, so it means a lot to hear that returning to coverage in Tennessee feels great now that you have a hometown agent for advice.

Welcome back we’re here whenever you need us, and we’ll be sure to share your kind words with Brandy."
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Herm Pelfrey

February 11, 2026

5  out of  5
rating by Herm Pelfrey
"I have had car insurance with Rob Sloane's office for a some time now and they do a great job with it. I pay good rates, can get ahold of the staff anytime I have questions. Connie is always quick to respond. I am happy with my policy. Would recommend!"
We responded:
"Thank you for the great review! We’re honored to have you as a customer and so glad you’re happy with your policy. It means a lot to hear you’re getting good rates and that you can reach our team anytime you have questions.

We’ll be sure to pass along your kind words to Connie for being quick to respond. Thank you for recommending our office. "
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Vicki Pelfrey

February 11, 2026

5  out of  5
rating by Vicki Pelfrey
"My State Farm Insurance with Rob Sloane's office is the best insurance I could ask for! Not only do I have a great insurance policy with them but I can't say enough wonderful things about their staff; in particular I'd like to shout out Connie - she's amazing!! She always helps me out with all my needs and is so, so sweet and nice anytime I ever chat with her! I can count on that each time and I appreciate that on such a level of respect! I highly recommend getting all of your insurance needs thru their office with Rob Sloane so you be sure to ask for Rob Sloane! 😁"
We responded:
"Thank you so much for the incredible review! We’re thrilled to hear your State Farm coverage with Rob Slone’s office is the best you could ask for.

And we love your shout-out to Connie she’ll be so happy to hear that she’s been amazing, sweet, and helpful every time you reach out. We truly appreciate your trust and the respect you mentioned.

Thanks again for the high recommendation please don’t hesitate to reach out anytime you need us!"
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DANITA FERGUSON

February 6, 2026

5  out of  5
rating by DANITA FERGUSON
"The whole office is very kind and helpful. Our team member Joyce is always so very helpful. She makes any questions very easy to understand. She is a superstar in my book. I would highly recommend choosing rob Sloan's State Farm Insurance."
We responded:
"We’re thrilled to hear the whole office is kind and helpful, and that Joyce has been making your questions easy to understand. We’ll be sure to share your kind words with her.

Thanks again for the high recommendation of Rob Slone’s State Farm Insurance we truly appreciate your trust!"